It is a testimony to all the dedication and great work on the part of Lutheran Social Service employees that LSS has earned a Three-Year Accreditation, the maximum possible, from CARF International for LSS’s Child and Family Services programs. The Commission on Accreditation of Rehabilitation Facilities (CARF) is an independent, nonprofit accreditor of health and human service providers and is recognized worldwide. The accreditation process is voluntary and provides an extensive review of the service provider’s organization, from top senior leadership to the smallest programmatic detail. The CARF accreditation applies to all 21 offices statewide affiliated with LSS’s Child and Family Services programs.
“We strive to provide high quality and innovative care to all we serve and we believe this is reflected in CARF’s decision to award us their highest allowed accreditation of three years,” said Dr. Kurt Senske, chief executive officer for LSS. “We know of no other Child Placing Agency in Texas who has passed the rigorous test of CARF accreditation other than LSS.”
The CARF accreditation process begins with the service provider’s internal examination of its own programs and business practices which is audited by CARF. It concludes with intensive on-site surveys conducted by a team of expert practitioners selected by CARF. During the survey, the provider must demonstrate that it conforms to a series of rigorous and internationally recognized CARF standards.
CARF surveyors reviewed LSS programs and interviewed primary stakeholders including foster families, foster children, external client representatives from Child Protective Services and the federal Office of Refugee Resettlement, board members, and employees, among others. LSS programs and services for children and adolescents surveyed included community housing and shelters, foster family and kinship care, legal permanency, residential treatment, and specialized or treatment foster care.
Some of the CARF finding highlights included these summary statements:
“The organization is seen as a leader in the state by the funding and referral sources for excellence in Child and Family Services.”
“The organization has done an excellent job developing sites in the communities it serves.”
“LSSS has a strong understanding of the culture of the persons and communities it serves with many of the staff members, including those in leadership positions and foster families, being bicultural and bilingual.”
“The efforts of LSSS to move toward a trauma-informed model of therapeutic services reflects a best practice and forward-thinking approach in delivering quality services to the children, youths, and families served.”
“The LSSS family support workers demonstrate commitment and compassion and are available to families whenever needed.”
“The ORR program is a unique and much-needed service.”
“The organization demonstrates exceptional programming in the areas of community-based social, recreational, and spiritual activities at New Life Children’s Center.”
These comments represent just a few in an overall glowing report in recognition for a job – we should say jobs – well done.