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March 17th

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Welcome to the Upbring Newsroom,

which provides information for journalists about our more than 135-year-old organization, based in Austin, Texas. Our strategic communications team is available to help you set up interviews, media visits and answer your questions about Upbring.

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Our Mission

To break the cycle of child abuse by empowering children, families and communities

Our Vision

Guided by faith, education and action, communities will be free of child abuse


Upbring is a leading Texas-based, faith-inspired nonprofit organization working to break the cycle of child abuse by empowering children, families and communities. Upbring embraces public-private partnerships with individual stakeholders; federal, state and local government agencies; community groups; small businesses and large corporations to deliver services that produce measurable progress toward five key markers of every child’s well-being: safety, life skills, education, health and vocation. Upbring benefits nearly 30,000 families each year with its life-changing programs—including foster care, adoption, education, residential treatment and community services. While Upbring has evolved over more than 135 years of service, our organization remains firmly focused on delivering innovative programs and services that address the root causes of child abuse and neglect. For more information, please visit

Upbring Leadership & Subject Experts

Looking for an expert in child welfare or non-profit management as a source for a local, regional or national story?

Upbring staff can serve as authorities on the topics below.

Please contact our External Relations Department’s PR/Communications staff for more information or to set up an interview.

Child Welfare Issues

  • Intensive in-home services as an alternative to foster care or residential treatment
  • Treatment foster care
  • Transitional living services for young people aging out of foster care
  • Continuum approach to residential treatment
  • Reducing the number of children in state custody and foster care in states
  • Reform of state child welfare, children’s mental health and juvenile justice systems
  • Reducing the time children spend in foster care or out-of-home placements
  • Refugee resettlement
  • Family preservation and reunification
  • Performance-based contracting
  • Special-needs adoptions
  • Effective state child systems
  • Overview of child welfare in Texas
  • Termination of parental rights in adoption process
  • Special issues facing teens in child welfare systems
  • Effective residential treatments
  • Issues facing children who have been physically, emotionally or sexually abused
  • Post-traumatic stress disorder in children and youth
  • Research and evidence-based treatments
  • Intensive residential treatment for children with severe problems
  • Supervised Independent Living programs for foster youth
  • Achieving positive outcomes

Non-Profit Management Issues

  • Change management in non-profit organizations
  • Faith-based non-profit organizations
  • Results-oriented non-profit organizations
  • Research in non-profit organizations
  • Performance improvement in non-profit organizations
  • Mergers
  • Quality control
  • Growing a non-profit organization
  • Fundraising
  • Financial management
  • Developing leaders in non-profit organizations
  • Communicating a non-profit message

Facts on Upbring Programs & Services

  • Adoption Services [link to page or expand/collapse bullet]
  • Foster Care [link to page or expand/collapse bullet]
  • Children’s Centers [link to page or expand/collapse bullet]
  • Community Services [link to page or expand/collapse bullet]
  • Disaster Response [link to page or expand/collapse bullet]
  • LSS Senior Services [link to page or expand/collapse bullet]

Note: Can also offer downloadable files for each program.

Guidelines for Media Visiting Upbring Facilities

The guidelines outlined below are designed to ensure and protect the rights and privacy of our children, students, residents, their families and our staff. Guidelines also apply to Upbring’s facilities, including:

  • BeReal (Austin, New Orleans)
  • Children’s Shelters (Bokencamp, New Hope) & Transitional Foster Care in Corpus Christi & El Paso
  • Community Service Facilities (Neighborhood House, Health for Friends Clinic)
  • Foster In Texas Offices (Amarillo, Austin, Corpus Christi, Dallas, El Paso, Ft. Worth, Harlingen, Houston, Laredo, Lubbock, McAllen, San Antonio, Tyler, Victoria)
  • Head Start programs (Wharton, Palacios, El Campo, Bay City)
  • LSS Facility (Trinity Place Apartments)
  • Residential Treatment Centers (New Life, Krause)
  • Trinity Charter Schools (New Life, Krause, Bokencamp, Pegasus Campus in Lockhart & Azleway’s campuses in New Chapel Hill & Big Sandy)

For these guidelines, Upbring External Relations is referred to as “representative.”

Prior to arrival on campus

  • [insert info]
  • [insert info]
  • If your organization requires you to obtain appearance, materials or location release(s), submit a copy to your representative for review prior to your visit.

Arriving at an Upbring Facility

  • All media must enter through a security gate, be admitted by security and check in with a representative. You will be directed to the appropriate parking place by security.
  • A representative will check you in and provide you with a MEDIA badge, which should be worn above your waist at all times. All badges need to be returned to the representative.
  • A representative will escort you at all times while at the Upbring facilityto assist you with your shoot and interview needs.

Communication with Children/Residents and Staff

  • Personal photos and videos are not allowed to be taken of the children/residents. This includes cell phones and other smart phone-type devices.
  • Footage of children/residents and families must be pre-approved and an official form signed through a representative. If your organization requires you to bring more than one camera, it must be approved by a representative prior to your visit.
  • Don’t ask children/residents, families or staff for their personal information (including personal/facility phone number, address, email address, website or identification number). A child/resident’s identification number should never be filmed, photographed or published.
  • If you would like to follow-up or send copies of your story, contact a representative. Don’t promise copies to the child, resident, family or staff member.
  • In order to protect the child or resident’s and family’s right of privacy, Upbring staff cannot disclose information regarding any child or resident without prior permission from their family – through a representative – and an official consent form signed.
  • If your organization requires its own form signed for children, residents, staff or the location, it must be coordinated by a representative. It should not have the child or resident’s personal information, address, phone number or email on the form.
  • If further footage or interviews are needed, approval and scheduling must first be approved by a representative.
  • If at any time you see someone or something that upsets you or makes you feel faint, step aside to speak with your representative as unobtrusively as possible.

Locations and taping/photographing

General footage of a group of children/students/residents in a common area may be taken – with prior permission – through a representative and the staff member in charge of that area.

In the facility: Children/Students/Residents

  • Stay with your group at all times. Don’t go to a child or resident’s room without prior approval and a representative present.
  • Outside of approved interviews, please respect the child or resident’s privacy and avoid questions relating to age, grade, school, or time away from home. Avoid making the following comments:
    • XXX
    • XXX
    • XXX (I will get this information from Amanda)
    • Don’t make promises (gifts, food, interview copies) to the children/residents. If a child, resident or family makes any requests to you, refer them back to the representative who may be able to assist them.

In the Upbring Facility: General Guidelines

  • Remember you are in a working, busy Upbring facility. Be sensitive to the noise level out of consideration for the staff, children and residents. In areas where there is limited space, remember to be mindful of pedestrian traffic.
  • Be aware that there are general facility noises—intercom messages; staff with carts; children, residents, families and staff in the hallways; children’s and resident’s activities; construction outside—that may not always be able to be quieted for interviews. There is likely to be extraneous sound on your audio track.

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