The IT department manages the network, computers, servers, printers, and company mobile devices. Any employee may contact us any time for any problem by using the help desk ticketing system to request help.
Company Intranet (HopeNet): HTTP://HOPENET
HELP DESK TICKETING SYSTEM
Help Desk Phone Number: 512-706-7570
Corporate Main Number: 512-459-1000
8305 Cross Park Drive
Austin, Texas 78754
Monday through Friday
8:00 AM to 5:00 PM Central
To access internal servers on our network, you need to install a VPN client on your computer and configure it to connect to Upbring.
First, download the Cisco AnyConnect Client (download link) and install it on your computer.
Once it’s installed, simply enter vpn.upbring.org (vpn.lsss.org will still work) as the address to connect to, enter in your Upbring login and password, and you should be connected.
Need more assistance? Please contact us
- Submit a trouble ticket (only works on the Upbring network)
- Phone: (512) 706-7570
- Email: ithelpdeskupbring.org
We understand that computer problems occur at any time and any location. For assistance, please email the IT support desk.
In order to connect to your machine remotely, please make sure that you have installed the Kaseya Agent